CANCELLATION AND REFUND POLICY

We get it. Emergencies happen. Here’s what to expect in the event you need to cancel with us:

The CANCELLATION POLICY in each event contract details:

1. Vendor must give a minimum 14 calendar days’ written notice (via email) prior to contract event date. If Vendor cancels 14 calendar days or less, they will not be eligible for a refund.
2. If minimum 14 calendar day’s notice is received, both Vendor and 614 Pop-up will attempt to fill the space with another Vendor.
3. Once a replacement Vendor has paid the space fee and signed a new contract, the cancelling Vendor may be eligible for a refund at the discretion of 614 Pop - up
4. Refunds will subtract two things:
   1. an advertising and marketing fee (10% of the total booth fee)
   2. a refund processing fee (sorry, this fee is imposed upon us by the powers controlling our website).